Trouble with Pinterest Analytics

Not seeing data

It can take up to 48 hours for data to load on Pinterest, so the most recent data may not show.

If you just converted to a business account, note that we can only show data from the date it was converted onward: any data from before this time will not be available. New data should start loading after two days and you should see a full week's worth of data in 10 days.

You also might not see any data if there hasn’t been a significant volume of Pins coming from your website or if your verified website redirects to another URL.

No data from the Save button on your website

Data will only be recorded if you are using the official Pinterest Save button. If you aren’t seeing data, this might mean that your site is using a third-party Save button.

More clicks than other analytics tools

It's normal to see more clicks than other analytics tools because we're tracking clicks on your Pins, not visits to your site. It’s also possible for a person to go to your site and leave before your website analytics tracking code can record the visit. Check with your analytics provider if you see any discrepancies.

Rich Pins performance

Currently, we only show top Pins from the last 30 days. While we can't filter this list to only show one type of Pin, Rich Pins are marked with an ‘R’ icon in the right column of your top Pins list.

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