Can't log in to Pinterest

Here are some common reasons why people can't log in to Pinterest.

Forgot your email address

If you forgot your email address, you can get a hint to help you remember it. Go to and enter your name or username.

Learn more about how to find your account email.

Forgot your password

Reset your password if you just can't remember your old one. Go to to request a new password. Keep in mind that you'll need access to the email connected to your Pinterest account in order to reset your password.

Learn more about how to reset your password.

We protected your account

If we notice any strange activity on your Pinterest account, we'll send you an email, reset your password, and log everyone out (including you). To get back on Pinterest, reset your password. Or, if your account's connected to Google or Facebook and you've logged in that way before, log in with Google or Facebook.

Find out more about account protection.

We've suspended your account

If your account's suspended, you'll see an error message when you try to log in. It may be because you did something that went against our Acceptable Use Policy. If you think we shouldn't have suspended your account, get in touch with us.

Learn more about suspended accounts.

Can't log in with Facebook or Google

If you're having trouble logging in to Pinterest with Facebook or Google, you may need to adjust some settings on your Facebook app or Google account.

For tips on how to log in with your Facebook or Google account, read this article.

Created another account by accident

If your Pins and boards are missing or you recently got a new phone and things suddenly look different, you may have accidentally created a new account. Log out and search for your original account at

Find out more about accounts created by accident.

If you still can't log in to Pinterest, let us know.