If you're working with our support team to resolve a problem with your Pinterest account, we may ask for screenshots to help us understand your issue and how to solve it.
Tips for taking a good photo or video
- Take a screenshot of your entire screen
- Include any error messages that appear
- Try to recreate the issue and capture it the moment something goes wrong
How to take a screenshot with your device
We allow the following file formats: gif, jpg, jpeg, png, pdf. Upload one photo with a maximum size of 2 MB.
- App use
- Pins and boards