Trouble with Pinterest browser button

If you run into an issue with the Pinterest browser button, make sure you’re using one of our recommended browsers (Chrome or Firefox) and check out our troubleshooting steps.

Fix an issue with the Pinterest browser button

  • If you’re browsing in a private or incognito mode, the browser button won’t work. Log in to Pinterest in a normal browser window to use the browser button.
  • Remove the extension and reinstall it from the browser button page.
  • Clear your cache and cookies to remove any temporary files that may be causing issues.
  • Enable JavaScript in your browser.
  • Update your browser.
  • Disable other extensions one by one to see if an extension is interfering. Ad blocking, anti-tracking and virus scanning extensions can disable elements on the page and interact poorly with Pinterest.

If you’re having trouble saving things to Pinterest from specific websites, let us know. Provide a link to the website, the image you’re trying to save and any error messages you have received.