If you run into an issue with the Pinterest Save extension, make sure you’re using one of our recommended browsers (Chrome, Firefox or Microsoft Edge) and take a look at our troubleshooting steps below.

Fix an issue with the Pinterest Save extension
  • If you’re browsing in private or Incognito mode, the Pinterest Save extension won’t work. Log in to Pinterest from a regular browser window and try again.
  • Remove the extension and reinstall it.
  • Clear your cache and cookies to remove any temporary files that may be causing issues.
  • Enable JavaScript in your browser.
  • Update your browser.
  • Disable other extensions one by one to see if an extension is interfering. Ad-blocking, anti-tracking and virus-scanning extensions can disable elements on the page and interact poorly with Pinterest.
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