To be contacted by Pinners, first you need to opt in to enable the experience. When you opt in, your profile will be updated to include a message button that will allow anyone visiting your page to get in touch. The messages sent through this channel will appear in your Pinterest inbox where you can see the message content and the sender’s information, and where you will have the ability to reply.

You can also make your phone number and email address visible to everyone visiting your profile. If you choose to also add these details, the profile will show a Contact button instead of a message button.

Turn on messaging for your business
  • Log in to your Pinterest business account
  • Click  the directional chevron down icon  in the top right-hand corner to open your menu
  • Click Settings
  • Click Account settings from the left-hand side navigation
  • Scroll down to Messaging options and tick Turn on direct messaging in your business profile under Pinterest messages
  • Click Done at the top of the page
  • Add your phone number or email address
  • Log in to your Pinterest business account
  • Click  the directional chevron down icon in the top right-hand corner to open your menu
  • Click Settings
  • Click Edit profile from the left-hand side navigation
  • Enter the email address that people can contact you at below Email address (public)
  • Select your Country code from the drop-down menu and enter the phone number that people can contact you on below Phone number (public)
  • This feature is currently only available on desktop and iOS.

    Add your phone number or email address

    This feature is currently only available on desktop and iOS.

     

  • Open the Pinterest app on your device and log in to your Pinterest business account
  • Tap your profile picture in the bottom-right corner of the screen
  • Tap the nut icon in the top right-hand corner of the screen
  • Select Account settings 
  • Tap Account settings
  • Turn on Pinterest messages to allow direct messaging from your profile
  • Add your phone number or email address
  • Log in to your Pinterest business account
  • Tap your profile picture in the bottom-right corner of the screen
  • Tap  the nut icon in the top right-hand corner of the screen
  • Click Edit profile 
  • Enter the email address that people can contact you at below Contact email address (public)
  • Select your Country code from the drop-down menu and enter the phone number that people can contact you on below Phone number (public)
  •  

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