Trouble with Pinterest Analytics

Not seeing data

It can take up to 48 hours for data to load on Pinterest, so the most recent data may not appear.

If you just converted to a business account, please note that we can only show data from the date it was converted onwards: any data from before this time will not be available. New data should start loading after two days and you should see a full week's worth of data in 10 days.

You also might not see any data if there hasn’t been a significant volume of Pins coming from your website or if your verified website redirects to another URL.

No data from the Save button on your website

Data will only be recorded if you are using the official Pinterest Save button. If you aren’t seeing data, this might mean that your site is using a third-party Save button.

More clicks than other analytics tools

It's normal to see more clicks than other analytics tools because we're tracking clicks on your Pins that occur within Pinterest, not users who successfully load your website. It’s also possible for a person to go to your site and leave before your website analytics tracking code can record the visit. Check with your analytics provider if you see any discrepancies.

Still need help?
Contact us