Pinterest has a longstanding commitment to creating a safe and positive place online. We continually invest in our policies, products and partnerships to support the safety and wellbeing of our community because it’s the right thing for the people on our platform, and we view the Digital Services Act (DSA) as a continuation of our commitment to making Pinterest an inspiring and welcoming place for everyone.
The DSA is a uniform legal framework for providers of digital services in the European Union (EU). In order to create a safe, predictable, and trustworthy online environment, the DSA aims to create a single set of rules across the EU’s Member States governing the transparency and accountability obligations of online platforms.
If there is content on Pinterest you think may be illegal under EU law, you can report it by using our in-product reporting features or by using the following form:
Under Article 24(2) of the DSA, online platforms are required to publish information on the average monthly active recipients of their service in the EU every six months. This requirement is for the purpose of determining whether an online platform is a “Very Large Online Platform” (VLOP), which the DSA defines as having at least 45 million monthly active users in the EU. We have calculated that in the period of July 2023 through December 2023, Pinterest was over the 45 million monthly active user threshold for being considered a VLOP. We define a monthly active user as an authenticated Pinterest user who visits our website, opens our mobile application or interacts with Pinterest through one of our browser or site extensions, such as the Save button, at least once during this period.
Consistent with Article 24(2), we will publish updated information in August 2024.
Articles 11 and 12 of the DSA require online platforms to designate a single point of contact to enable direct communication with users in the EU, the European Commission, EU Member States’ authorities, and the European Board for Digital Services regarding the application of the DSA.
These parties may contact Pinterest regarding the DSA at dsa-poc [at] pinterest.com (dsa-poc[at]pinterest[dot]com). Communications with this email address can be in the English language, but if necessary, we will work with you to accommodate communication in another language.
If you believe that content on Pinterest is illegal in the European Union or in violation of Pinterest's Community Guidelines, reporting directly through the Pinterest platform is the most efficient way for Pinterest to quickly review the material. And if you have an inquiry that is not related to the DSA, please look for the right point of contact in our
The DSA provides opportunities to dispute the decisions that online platforms make about content and user accounts. If you believe we've mistakenly taken action on your account or reported content, you can appeal our decision within six months by visiting our
In addition, you can contact a certified out-of-court dispute settlement body to help resolve any dispute with us relating to our actions on your account or reported content, including if you disagree with the outcome of an appeal. The