Pinterest has a longstanding commitment to creating a safe and positive place online.  We continually invest in our policies, products and partnerships to support the safety and wellbeing of our community because it’s the right thing for the people on our platform, and we view the Digital Services Act (DSA) as a continuation of our commitment to making Pinterest an inspiring and welcoming place for everyone.

The DSA is a uniform legal framework for providers of digital services in the European Union (EU).  In order to create a safe, predictable, and trustworthy online environment, the DSA aims to create a single set of rules across the EU’s Member States governing the transparency and accountability obligations of online platforms.

If there is content on Pinterest you think may be illegal under EU law, you can report it by using our in-product reporting features or by using the following form:

Information on Users in the EU

Under Article 24(2) of the DSA, online platforms are required to publish information on the average monthly active recipients of their service in the EU every six months. This requirement is for the purpose of determining whether an online platform is a “Very Large Online Platform” (VLOP), which the DSA defines as having at least 45 million monthly active users in the EU. We have calculated that in the period of July 2023 through December 2023, Pinterest had 79.1 million average monthly active users in the EU. We define a monthly active user as an authenticated Pinterest user who visits our website, opens our mobile application or interacts with Pinterest through one of our browser or site extensions, such as the Save button, at least once during this period.

Consistent with Article 24(2), we will publish updated information in August 2024.

Single Point of Contact

Articles 11 and 12 of the DSA require online platforms to designate a single point of contact to enable direct communication with users in the EU, the European Commission, EU Member States’ authorities, and the European Board for Digital Services regarding the application of the DSA.

These parties may contact Pinterest regarding the DSA at dsa-poc [at] (dsa-poc[at]pinterest[dot]com).  Communications with this email address can be in the English language, but if necessary, we will work with you to accommodate communication in another language.

If you believe that content on Pinterest is illegal in the European Union or in violation of Pinterest's Community Guidelines, reporting directly through the Pinterest platform is the most efficient way for Pinterest to quickly review the material. And if you have an inquiry that is not related to the DSA, please look for the right point of contact in our Help Center.

Disputes About User Content and Accounts

The DSA provides opportunities to dispute the decisions that online platforms make about content and user accounts. If you believe we've mistakenly taken action on your account or reported content, you can appeal our decision within six months by visiting our Reports and Violations Center

In addition, you can contact a certified out-of-court dispute settlement body to help resolve any dispute with us relating to our actions on your account or reported content, including if you disagree with the outcome of an appeal. The European Commission will maintain a website listing the available settlement bodies as they become certified. Decisions by out-of-court dispute settlement bodies are not binding on you or on Pinterest.

Transparency report

Our DSA transparency report can be found on our Policy site. This report includes data for content, users, and reporters from across the EU member states. Within and beyond the framework of the DSA, Pinterest will continue to work on ways to provide a positive experience, give people more control, and build on our transparency measures to further our goal of creating a safe and positive space online.

Researcher Data Access

Article 40(12) of the DSA requires online platforms to provide access to publicly accessible data to researchers for the purpose of performing research that contributes to the detection, identification and understanding of systemic risks in the Union, provided that they comply with certain conditions set out in the DSA. If you are a qualified researcher, you may make a request using the Researchers Intake Form and a Pinterest team member will respond to you.

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