If we don't recognize your email address, there are a few things you can try.

Log in with Facebook or Google

If your account's connected to Facebook or Google, click Continue with Facebook or Continue with Google instead of entering your email address and password.

Try logging in with a typo

It's possible the email address you entered when signing up contains a typo. Try logging in with a typo'd email address and your password.

Common typos are:

  • Typing .con instead of .com
  • Typing .com instead of .net
  • Using @yahoo.com instead of @ymail.com
  • Forgetting the numbers in the address (ex: name [at] aol.com (name[at]aol[dot]com) instead of name123 [at] aol.com (name123[at]aol[dot]com))
  • Using the username of one email address and the domain of another (ex: you have myname [at] yahoo.com (myname[at]yahoo[dot]com) and myfirstname [at] gmail.com (myfirstname[at]gmail[dot]com), but you signed up with myname [at] gmail.com (myname[at]gmail[dot]com))
  • If you're able to log in, make sure you update your email address to fix the typo.

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