Take a screenshot

If you're working with our support team to resolve a problem with your Pinterest account, we may ask for screenshots to help us understand your issue and how to solve it. 

Tips for taking a good photo or video

  • Take a screenshot of your entire screen
  • Include any error messages that appear
  • Try to recreate the issue and capture it the moment something goes wrong

How to take a screenshot with your device

We allow the following file formats: gif, jpg, jpeg, png, pdf. Upload one photo at a maximum of 2MB.

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