If you run into an issue with the Pinterest browser button, make sure you’re using one of our recommended browsers (Chrome, Firefox or Microsoft Edge) and check out our troubleshooting steps below.

Fix an issue with the Pinterest browser button
  • If you’re browsing in a private or Incognito mode, the browser button won’t work. Log in to Pinterest in a regular browser window to use the browser button.
  • Remove the extension and reinstall it.
  • Clear your cache and cookies to remove any temporary files that may be causing issues.
  • Enable Javascript in your browser.
  • Update your browser.
  • Disable other extensions one-by-one to see if an extension is interfering. Ad-blocking, anti-tracking, and virus-scanning extensions can disable elements on the page and interact poorly with Pinterest.
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