Deactivate or reactivate an account

Get help for:

We're sorry to see you go! To deactivate your account:

  1. Log in to Pinterest (Having trouble logging in?) 
  2. Click your name at the top of Pinterest
  3. On your profile, go to the gear icon then Account settings
  4. Click Deactivate Account at the bottom of Account Basics
  5. Select the reason you'd like to deactivate your account
  6. Or if you want to leave forever, click Permanently close account. If you're a business, you won't see this option. 
  7. Confirm that you want to deactivate your account. If you're closing your account, you'll need to check your email to finish the process

If you deactivated your account, you can reactivate it by logging in with your email and password. If you can't remember your password, you can reset it.

Learn more about:

What happens when you deactivate
How to confirm your account's deactivated
How to sign up again with the same email / username
What to do if someone else signed up with your email
How to deactivate a deceased person's account
What happens when you permanently close your account

When you deactivate, your profile and boards won't be visible on Pinterest anymore. We'll also unlink your Facebook and Twitter accounts, if you connected to them.

You can go to your old profile URL to make sure that your account's no longer live, ex: http://pinterest.com/YOURUSERNAME

Don't log in to confirm that it's deactivated—logging in will reactivate your account.

Deactivating your account won't free up the username or email address. If you want to make changes to your username or email address, edit your settings instead of deactivating.

If someone else registered with your email address by mistake, let us know.

We can deactivate a deceased person's account if a family member gets in touch with us. Once we've deactivated the account, it won't be accessible anymore. Because we want to respect the privacy of our Pinners, we can’t give out any personal or log in information.

If you’d like us to deactivate a deceased person’s account, please email care@pinterest.com with:

  1. Your full name
  2. The full name and email address on this person’s account
  3. A link to their Pinterest account (ex: pinterest.com/USERNAME). If you don’t know this, try searching for it on http://pinterest.com/all/
  4. Documentation of their passing (ex: death certificate, obituary, news article)
  5. Your relationship to the person with documentation to verify it, like:
  • Birth or marriage certificate
  • Public mention of relation
  • Family tree
  • Family/household records
  • Notarized proof of relation
  • If your name is included in the obituary, that's sufficient

We’re so very sorry to hear about the loss of your loved one.

Permanently closing your account means that you won't be able to get your Pins or boards back. 
 
We’ll close your account and you’ll lose all your account information after 14 days. If you change your mind before the 14 days are up, log in with your email and password, and we’ll send you a link to reactivate your account.
 

Tips and Troubleshooting

If you're having trouble logging in, check out our guide on how to fix login problems

We're sorry to see you go! To deactivate your account:

  1. Go to your profile
  2. Tap the gear then tap Account Settings
  3. Tap Deactivate Account at the bottom of the page
  4. Confirm that you want to deactivate by tapping Deactivate my account
  5. Or, if you want to leave forever, tap Permanently close account
  6. Confirm that you want to deactivate your account. If you're closing your account, you'll need to check your email to finish the process

To reactivate your account, just log in with your email and password. If you can't remember your password, you can reset it.

Learn more about:

What happens when you deactivate
How to confirm your account's deactivated
How to sign up again with the same email / username
What to do if someone else signed up with your email
How to deactivate a deceased person's account
What happens when you permanently close your account

When you deactivate, your profile and boards won't be visible on Pinterest anymore. We'll also unlink your Facebook and Twitter accounts, if you connected to them.

You can go to your old profile URL to make sure that your account's no longer live, ex: http://pinterest.com/YOURUSERNAME
 
Don't log in to confirm that it's deactivated—logging in will reactivate your account.

Deactivating your account won't free up the username or email address. If you want to make changes to your username or email address, edit your settings instead of deactivating.

If someone else registered with your email address by mistake, let us know.

We can deactivate a deceased person's account if a family member gets in touch with us. Once we've deactivated the account, it won't be accessible anymore. Because we want to respect the privacy of our Pinners, we can’t give out any personal or log in information.
 
If you’d like us to deactivate a deceased person’s account, please email care@pinterest.com with:
  1. Your full name
  2. The full name and email address on this person’s account
  3. A link to their Pinterest account (ex: pinterest.com/USERNAME). If you don’t know this, try searching for it on http://pinterest.com/all/
  4. Documentation of their passing (ex: death certificate, obituary, news article)
  5. Your relationship to the person with documentation to verify it, like:
  • Birth or marriage certificate
  • Public mention of relation
  • Family tree
  • Family/household records
  • Notarized proof of relation
  • If your name is included in the obituary, that's sufficient
We’re so very sorry to hear about the loss of your loved one.

Permanently closing your account means that you won't be able to get your Pins or boards back. 
 
We’ll close your account and you’ll lose all your account information after 14 days. If you change your mind before the 14 days are up, log in with your email and password, and we’ll send you a link to reactivate your account.

We're sorry to see you go! To deactivate your account:

  1. Go to your profile
  2. Tap the gear then tap Account Settings
  3. Tap Deactivate Account at the bottom of the page
  4. Confirm that you want to deactivate by tapping Deactivate my account
  5. Or, if you want to leave forever, tap Permanently close account
  6. Confirm that you want to deactivate your account. If you're closing your account, you'll need to check your email to finish the process

To reactivate your account, just log in with your email and password. If you can't remember your password, you can reset it.

Learn more about:

What happens when you deactivate
How to confirm your account's deactivated
How to sign up again with the same email / username
What to do if someone else signed up with your email
How to deactivate a deceased person's account
What happens when you permanently close your account

When you deactivate, your profile and boards won't be visible on Pinterest anymore. We'll also unlink your Facebook and Twitter accounts, if you connected to them.

You can go to your old profile URL to make sure that your account's no longer live, ex: http://pinterest.com/YOURUSERNAME
 
Don't log in to confirm that it's deactivated—logging in will reactivate your account.

Deactivating your account won't free up the username or email address. If you want to make changes to your username or email address, edit your settings instead of deactivating.

If someone else registered with your email address by mistake, let us know.
 

We can deactivate a deceased person's account if a family member gets in touch with us. Once we've deactivated the account, it won't be accessible anymore. Because we want to respect the privacy of our Pinners, we can’t give out any personal or log in information.
 
If you’d like us to deactivate a deceased person’s account, please email care@pinterest.com with:
  1. Your full name
  2. The full name and email address on this person’s account
  3. A link to their Pinterest account (ex: pinterest.com/USERNAME). If you don’t know this, try searching for it on http://pinterest.com/all/
  4. Documentation of their passing (ex: death certificate, obituary, news article)
  5. Your relationship to the person with documentation to verify it, like:
  • Birth or marriage certificate
  • Public mention of relation
  • Family tree
  • Family/household records
  • Notarized proof of relation
  • If your name is included in the obituary, that's sufficient
We’re so very sorry to hear about the loss of your loved one.

Permanently closing your account means that you won't be able to get your Pins or boards back. 
 
We’ll close your account and you’ll lose all your account information after 14 days. If you change your mind before the 14 days are up, log in with your email and password, and we’ll send you a link to reactivate your account.

We're sorry to see you go! To deactivate your account:

  1. Go to your your profile
  2. Tap your device's menu button
  3. Tap Account settings
  4. Tap Deactivate Account at the bottom of the page
  5. Confirm that you want to deactivate by tapping Deactivate my account
  6. Or, if you want to leave forever, tap Permanently close account
  7. Confirm that you want to deactivate your account. If you're closing your account, you'll need to check your email to finish the process

To reactivate your account, just log in with your email and password. If you can't remember your password, you can reset it.

Learn more about:

What happens when you deactivate
How to confirm your account's deactivated
How to sign up again with the same email / username
What to do if someone else signed up with your email
How to deactivate a deceased person's account
What happens when you permanently close your account

When you deactivate, your profile and boards won't be visible on Pinterest anymore. We'll also unlink your Facebook and Twitter accounts, if you connected to them.

You can go to your old profile URL to make sure that your account's no longer live, ex: http://pinterest.com/YOURUSERNAME
 
Don't log in to confirm that it's deactivated—logging in will reactivate your account.

Deactivating your account won't free up the username or email address. If you want to make changes to your username or email address, edit your settings instead of deactivating.

If someone else registered with your email address by mistake, let us know.
 

We can deactivate a deceased person's account if a family member gets in touch with us. Once we've deactivated the account, it won't be accessible anymore. Because we want to respect the privacy of our Pinners, we can’t give out any personal or log in information.
 
If you’d like us to deactivate a deceased person’s account, please email care@pinterest.com with:
  1. Your full name
  2. The full name and email address on this person’s account
  3. A link to their Pinterest account (ex: pinterest.com/USERNAME). If you don’t know this, try searching for it on http://pinterest.com/all/
  4. Documentation of their passing (ex: death certificate, obituary, news article)
  5. Your relationship to the person with documentation to verify it, like:
  • Birth or marriage certificate
  • Public mention of relation
  • Family tree
  • Family/household records
  • Notarized proof of relation
  • If your name is included in the obituary, that's sufficient
We’re so very sorry to hear about the loss of your loved one.

Permanently closing your account means that you won't be able to get your Pins or boards back. 
 
We’ll close your account and you’ll lose all your account information after 14 days. If you change your mind before the 14 days are up, log in with your email and password, and we’ll send you a link to reactivate your account.

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