Declined payments

If your payment failed or your card is declined:

  • Check your email for more details about the declined payment
  • Make sure the card on file is one we accept
  • Confirm that your billing address and card address match
  • Contact your card company

If you resolve the issue with your bank or have another credit card you can use, change your billing information. Your ad campaign may be paused until we successfully process a payment.

View our list of accepted payments.

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