Shopify app troubleshooting

Clock iconLimited availability

The Pinterest app for Shopify isn't available to all advertisers yet. If you don't see the Pinterest app in your Shopify store, you can add the Pinterest Tag manually


If your Pinterest app for Shopify account stopped working, try these troubleshooting steps:


‘Account not connected’ error

Error: ‘Account not connected’

What it means: Your password might have changed recently.

What to do: Press ‘Reconnect Pinterest Account’ and follow the instructions on screen to restore the connection.

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